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Terms of Service

Effective date: May 8, 2026

These Terms of Service (“Terms”) govern your access to and use of the Cortexa platform, including the website at cortexa.sh, APIs, MCP server, and any related services (collectively, the “Service”), operated by Cortexa (“we,” “us,” or “our”).

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Description of the Service

Cortexa is an AI-powered research agent that plans investigations, queries scientific databases and public data sources, executes analysis code, and generates cited research briefs and presentations. The Service is designed to assist researchers, scientists, analysts, and professionals in gathering and synthesizing published evidence.

2. Research Context Disclaimer

The Service provides research context only. Cortexa is not a licensed medical, legal, financial, clinical, or professional advisory service. Outputs generated by Cortexa — including summaries, briefs, analysis results, presentations, and citations — are provided for informational and research purposes only.

  • Cortexa does not provide medical diagnoses, treatment recommendations, or clinical decision support.
  • Cortexa does not provide legal advice or opinions.
  • Cortexa does not provide financial, investment, or trading advice.
  • All outputs should be independently verified by qualified professionals before being used in any decision-making process that could affect health, safety, legal standing, or financial outcomes.

You acknowledge that AI-generated research synthesis may contain errors, omissions, or misinterpretations of source material. You are solely responsible for evaluating the accuracy, completeness, and appropriateness of any output before relying on it.

3. Eligibility

You must be at least 18 years old and capable of forming a binding contract to use the Service. By using Cortexa, you represent that you meet these requirements. If you use the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

4. Accounts

You must create an account to use most features of the Service. You may authenticate via Google OAuth or with an email address and password, and you are responsible for maintaining the security of your account credentials. You agree to notify us immediately of any unauthorized access to your account.

We reserve the right to suspend or terminate accounts that violate these Terms, engage in abusive behavior, or pose a risk to the integrity of the Service.

5. Acceptable Use

You agree not to:

  • Use the Service to generate content that is intentionally misleading, fraudulent, or harmful.
  • Attempt to reverse-engineer, decompile, or extract the models, algorithms, or proprietary components of the Service.
  • Use automated systems (bots, scrapers) to access the Service beyond the provided API, except as explicitly authorized.
  • Circumvent usage limits, rate limits, or access controls.
  • Upload or transmit malicious code, viruses, or content that could compromise the Service or other users.
  • Use the Service to process protected health information (PHI) in violation of HIPAA or equivalent regulations, unless covered by a separate Business Associate Agreement.
  • Violate any applicable law, regulation, or third-party right.

6. Intellectual Property

6.1 Your Content

You retain ownership of all content you upload, submit, or create through the Service (“Your Content”), including queries, uploaded files, and any data you provide. You grant us a limited, non-exclusive license to process Your Content solely for the purpose of providing and improving the Service.

6.2 Generated Outputs

Subject to these Terms and applicable third-party source licenses, you may use outputs generated by Cortexa (briefs, presentations, analysis results) for your research, professional, and commercial purposes. Cited sources remain subject to their original publishers’ terms.

6.3 Our Property

The Service, its design, code, models, branding, and documentation are owned by Cortexa and protected by intellectual property laws. These Terms do not grant you any right to use our trademarks, logos, or brand features.

7. Data Sources and Citations

Cortexa retrieves information from publicly accessible scientific databases and APIs, including but not limited to PubMed, arXiv, Semantic Scholar, ClinicalTrials.gov, NCBI Gene, ClinVar, UniProt, and the USPTO. Citations reference the original source material. We do not guarantee the continued availability, accuracy, or completeness of any third-party data source.

8. Subscriptions and Payments

  • Credits: The Service operates on a credit-based usage model. Each plan includes a monthly credit allowance.
  • Billing: Paid subscriptions are billed monthly in advance via Stripe. All fees are in US dollars and non-refundable except as required by applicable law.
  • Cancellation: You may cancel your subscription at any time through your account settings. Access continues until the end of the current billing period.
  • Changes: We may change pricing with 30 days’ notice. Continued use after a price change constitutes acceptance.
  • Overage: Pro and Enterprise plans may include configurable overage caps. Usage beyond your plan’s included credits, up to your cap, is billed at the applicable per-credit rate.

9. Privacy

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your information.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CORTEXA AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, BUSINESS OPPORTUNITIES, OR GOODWILL, ARISING FROM YOUR USE OF OR INABILITY TO USE THE SERVICE.

OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED US DOLLARS ($100).

Because the Service provides research context and not professional advice, you acknowledge that any reliance on Service outputs is at your own risk.

11. Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that: (a) the Service will be uninterrupted, error-free, or secure; (b) outputs will be accurate, complete, or current; (c) any defects will be corrected; or (d) the Service will meet your specific requirements.

12. Indemnification

You agree to indemnify and hold harmless Cortexa and its affiliates from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising from: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any third-party right; or (d) any content you submit through the Service.

13. Modifications to the Service

We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice. We will make reasonable efforts to notify active subscribers of material changes.

14. Changes to These Terms

We may update these Terms from time to time. Material changes will be communicated via email or a prominent notice on the Service. Continued use after changes take effect constitutes acceptance of the revised Terms.

15. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-law principles. Any disputes arising from these Terms or the Service shall be resolved through binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration shall take place in Delaware or remotely, at your election. Each party bears its own costs unless the arbitrator rules otherwise.

Nothing in this section prevents either party from seeking injunctive relief in a court of competent jurisdiction for the protection of intellectual property rights.

16. Severability

If any provision of these Terms is found unenforceable, the remaining provisions remain in full force and effect.

17. Entire Agreement

These Terms, together with the Privacy Policy and any applicable plan-specific terms, constitute the entire agreement between you and Cortexa regarding the Service.

18. Contact

Questions about these Terms? Contact us at support@cortexa.sh.